Any claims for damaged or defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you notice an issue on the products or anything else on the order, please contact us providing your order number in the subject line and details in the message.
Reasons for Returns
1. Wrong Address | If you provide an address that is considered insufficient by the courier, the shipment will be returned to us. You will be liable for reshipment costs once we have confirmed an updated address with you.
2. Unclaimed | Shipments that go unclaimed are returned to us and you will be liable for the cost of a reshipment to you.
Note: It is best to contact us before returning any products. We do not refund orders for buyer’s remorse, and size exchanges are offered at your expense and discretion when it comes to shipping cost.